A gift I sent was not received by its intended recipient but is displayed as Delivered to me. What should I do?
2023-03-09T12:47:26+00:00Please ensure that the email address provided for the gift recipient is accurate. If it is correct, please ask the recipient to check their spam folder.
Are gift cards taxable?
2023-03-09T13:50:05+00:00The purchases made using gift cards might be taxable, and the tax will be included in the total purchase amount. Please refer to federal, state, and local taxation laws
As a parent organization, can we collect gifts together for several recipients and have the collected amount split evenly between the recipients?
2023-10-06T14:05:39+00:00Yes, you can. You'll need to create a team gift on your gifting page and enter the names of all the recipients included in the gift. While families will see it as a single gift they only need to join once, the gift will be automatically split evenly between its recipients as soon as the gift collection ends. Every recipient will be able to see all the messages and choose how to redeem their gift to the gift card(s) of their choice. You can decide whether to create one gift for all the teachers and other staff members or make team gifts for smaller groups of recipients. For example, you may create a gift group for the office staff, custodians, or PE teachers.
As a parent organization, can we see how much was contributed to each gift?
2023-10-06T14:05:21+00:00As the parent organization that created a gifting event, you can see how much was collected for every gift as well as how many individuals joined each gift. However, you cannot see who joined the gift or how much each individual contributed
Can additional funds be loaded onto a VISA card?
2023-03-09T13:52:49+00:00No, once issued, no additional funds can be loaded onto a VISA Vanilla card
Can gift cards be returned?
2023-03-09T13:53:53+00:00No, just like in stores, once ordered, gift cards are non-refundable
Can gift cards be traced?
2023-01-19T08:43:43+00:00Gift cards ordered through GiftCrowd cannot be traced
Can gift cards be used internationally?
2023-03-09T13:46:37+00:00In most cases, gift cards oredered through GiftCrowd can only be used in the United States. Please refer to the card's terms and conditions and redemption instructions before ordering
Can GiftCrowd be used for teacher gifting?
2025-05-21T07:13:16+00:00Yes, GiftCrowd offers a first-of-its-kind solution that’s specifically tailored for teacher gifting. It is already being used by hundreds of K-12 schools and daycares across the country.
Can I change the amount I contributed?
2023-03-09T12:46:37+00:00You can increase the amount you contributed to a gift at any time before the gift collection ends. To do that, join the gift a second time using the same email address you used when joining the first time. When prompted, choose to increase your previous contribution.
